Seeing Excellence: Learning from Great Procurement Teams



Other Web sites on Quality and Organizational Improvement

American Society for Quality

The flagship website for quality management. ASQ's publishes Quality Progress.

Baldridge Performance Excellence Program

Information on the gold standard in performance excellence, with categories that include government, health care, and education.

ISO 9000

This family of standards begins with ISO 9000 that lays out the fundamentals and vocabulary of quality management standards.

NIGP Accreditations

NIGP has two organizational accreditations.  The Outstanding Agency Accreditation Achievement Award (OA4) is a three year accreditation based on a self-evaluation process.  The Pareto accreditation is the highest award of agency achievement and may be earned only by agencies that have achieved OA4 accreditation and completed an on-site peer review process.


Lean author Mark Graban maintains a blog and weekly feed that covers application of Lean (and Kaizen) in various contexts. His book, Practicing Lean, is good and emphasizes the leadership aspects of continuous improvement.


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